Solutions · Insurance, Travel & Mobility

Be useful at the moments that matter in a journey.

Bring multilingual assistance closer to the rental counter, the destination and the next service decision. Explore how connected entitlements and developing incident records could support travellers, operators and insurer partners.

See how they work together
A traveller pulling a suitcase across a bright, glazed airport terminal with rows of seating

Before Morfus

What gets in the way today

  • Travellers don't know what they're covered for

    Rental terms, excess and exclusions are explained at a busy counter, often in a language that isn't the traveller's own.

  • Disputes start at the handover

    Whether damage was already there often comes down to memory, because the vehicle's condition was never recorded in a way both sides trust.

  • Help after an incident is hard to find

    A traveller somewhere unfamiliar doesn't know the operator's next steps, who to contact or what to keep.

Relevant Morfus modules

Start with one. Add others when they earn their place.

Working together

One traveller, one rental.

MorfBot assistance is live within configured scope. The complete insurance and mobility journey below is a proposed programme, with integrations and developing capabilities identified at each step.

  1. A traveller relaxing in an airport lounge at sunrise reading her phone, a plane at the gate outside and a phone beside her showing a multilingual welcome with a Connect button
    01MorfBot

    Open help in their own language

    Live · set up for your site

    Open multilingual help from a sign or supported welcome link. Ask about the operator's services and supplied travel information.

  2. 02Verified

    Carry an entitlement in a pass

    Integration · passes

    Connect an issued entitlement to a supported digital pass. A pass is never shown as proof of cover before the issuer confirms it.

  3. A hand placing a set of car keys on a white rental counter beside a phone lying face up
    03Verified · MorfBot

    Record the handover

    In development · records

    Develop a guided record of vehicle condition and service context. The record shows what was captured and what is still pending review.

  • A clearer traveller experience.
  • A more useful service handover.
  • A stronger starting point for review.

Illustrative proposed programme — integration required. Embedded cover and first notice to an insurer are proposed, not available. These are intended benefits of the scoped programme, not measured claims.

Deployment

A clear starting point. A practical deployment plan.

Choose the module or workflow you need. We agree the content, hardware and connections, set it up and test it, then review what the deployment shows.

  1. 01

    Choose

    Decide which module or workflow addresses the outcome you want to improve.

  2. 02

    Scope

    Agree the content, hardware and connections your deployment actually needs.

  3. 03

    Set up and test

    We set it up and check it works in your place.

  4. 04

    Launch and review

    Go live, then review what the deployment records and what to adjust.

An installer fixing a tap-or-scan sign to a lobby pillar while a smiling manager follows a four-step setup checklist on a tablet

Talk to us about your travel programme.

Tell us who provides the service, what content is approved and who handles the next step. We will scope the assistance, entitlements and records your programme would need.

See how they work together