Answer in 20+ languages.
The same information, in whatever language the person asks in. You write it once.
MorfBot · Answers in the visitor's own language
Your information. Their language. A real next step.
MorfBot answers questions using what you give it — your opening times, your menu, your prices, your rules, your local knowledge. It replies in the visitor's own language, and when a question turns into a request it either completes it or hands it to the right person with the details already gathered. It can run on its own or inside Morfus Experience.
- Live · within configuration
MorfBot · Español
Visitor: ¿Podemos cenar aquí esta noche? Somos cuatro, con dos niños.
MorfBot: Sí. El restaurante del hotel sirve cenas y tiene menú infantil. ¿Envío una solicitud de mesa?
Visitor: Sí, por favor.
Table for four
Waiting for the restaurant to confirm
Requested
How it works
From a question to a useful next step
You decide what it knows and what it is allowed to do. A visitor asks a question in whatever language they speak. MorfBot answers from your material, offers the next step where you have set one up, and passes anything else to a person.
- Example only
Your material
Menu and dining times
✓House policies
✓Prices
✓Local recommendations
✓01You decide what it knows
It answers from your own material: your information, your catalogue, your prices, your policies, the local knowledge you keep current. Nothing else goes in unless you put it there.
- Example only
MorfBot · Français
Visitor: Y a-t-il un menu pour enfants ce soir ?
MorfBot: Oui, il y a un menu enfants. Voulez-vous demander une table ?
02Someone asks, in their own language
The reply stays inside what you approved. Where your material does not cover the question, the right behaviour is to say so and offer a person — not to guess at something that sounds right.
- Example only
Team inbox
Table request
For the restaurant team · asked in French · conversation attached
Requested03The answer turns into something
Where you have set up an action, it carries the request through. Where you have not, it writes the request up and passes it to the right person, with everything already gathered.
A request is never described as done until something actually confirms it.
What it does
The functions you actually deploy
Example only
Their language
MorfBot
ENFRESDE日本語+ moreVisitor: 朝食はどこで食べられますか？
MorfBot: ロビー横のレストランです。
A recommendation
MorfBot
Visitor: Something to do nearby this afternoon?
MorfBot: From the providers listed here:
Old town walking tour
Check times and space with the provider
A request
MorfBot
Visitor: Can we book the spa for tomorrow?
Spa booking
Until the spa confirms
RequestedA staff handoff
Team inbox
Lost bag near the pool
Conversation and details attached
Handed to
Front desk
Help people choose.
Suggestions drawn from the catalogue and local knowledge you have given it — not from the open internet.
Take the request, not just the question.
Bookings, orders, reservations and service requests, for the services you have set up. Each one shows plainly whether it is confirmed yet.
Keep your team in the loop.
Anything it cannot finish goes to a person, with the conversation and the details attached. Nobody has to ask the visitor to start again.
Stay current.
Your team controls the material it answers from. What people ask can feed your reporting, where that is set up.
Try it
Four example conversations, each with its boundary shown
These are complete, scripted illustrations. They cannot create a booking or take a payment — every branch ends at a request, a staff handoff, or a statement of what a connected service would be needed for.
Example only — no booking will be made.
Visitor: It's raining. Is there something creative we can do together?
MorfBot: There's an indoor family workshop in this example. Would you like the details?
MorfBot answers from your own information — your services, prices, policies and local knowledge. Where it can act, it does. Where it can't, it says so and passes the request to a person.
Use cases
Three deployments, three different workflows
A hotel guest asks about dinner and gets a table request
The guest asks what is open and what suits children. MorfBot answers from the hotel's own dining information, then puts in a table request. It says requested until the restaurant or the team confirms it — never before.
A visitor asks what there is to do nearby
MorfBot suggests from the list of providers the destination has set up, and says what happens next: check that provider's times, terms and whether there is space.
A resident asks how to book the shared room
MorfBot explains the rule from the building's own information, then writes up the request and sends it to whoever handles it.
Talk to us about MorfBot
Tell us what you operate and what you want to improve. We will scope the knowledge, actions and connections your deployment would need.
Live · within configuration